Refund policy
Exchanges
We want you to love the fit of your Common Drift pieces. If you need a different size, we are happy to offer exchanges for the same item, subject to availability.
Customers are responsible for the cost of shipping the original item back to us for all exchanges. Once the item is received and inspected, we will ship the replacement size at no additional cost.
To be eligible for an exchange, all items must be new, unworn, unwashed, and completely clean, and must be free from deodorant marks, lint, pet hair, odors, makeup or self-tanner stains, or any other signs of wear. Items must be returned with the bra pads if applicable. Items that do not meet these requirements will not be accepted and will not be returned to the sender.
To request an exchange, please contact us at hello@commondriftco.com before sending your item back.
Returns
You can request a return for store credit or exchange within 14 days of your delivery date. All returns are refunded as store credit only. Your store credit does not expire.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
All returned items must be new, unworn, unwashed, and completely clean, and must be free from deodorant marks, lint, pet hair, odors, makeup or self-tanner stains, or any other signs of wear. Items must be returned with the bra pads if applicable. Items that do not meet these requirements will not be accepted and will not be returned to the sender.
To start a return, you can contact us at hello@commondriftco.com.
Customers are responsible for the cost of shipping the original item back to us. We will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@commondriftco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or anything purchased with more than a 25% discount.
Store Credit
- All approved returns will be issued as store credit only
- Store credit will be sent via email once your return is processed
- Store credit does not expire